International travelers always have the option to apply for an Sri Lanka ETA directly through the official Government of Sri Lanka website. Our website is not affiliated with the Government of Sri Lanka and instead provides professional consultancy and support services to help applicants complete their eta process smoothly. Below are the additional assistance features we provide, which are not part of the government’s official eta portal:
While the official portal does not allow cancellation or refunds once an application is submitted, we offer applicants the option to request a refund of our service fees within 4 hours of submitting documents.
Our experts carefully review application details and uploaded documents to help minimize errors before submitting them on the official government portal.
We provide round-the-clock email support for applicants who may need assistance or have queries regarding their eta application process.
We securely store approved eta for up to 1 year from the date of issue. Applicants can request an additional copy if their approval is lost or misplaced.
We proactively inform applicants about their application status and notify them if additional documents are requested by authorities or in case of rejection (with proof).
Returning applicants do not need to re-enter all details. With their passport number, our team can assist in filling in previously submitted information to save time.
To help overcome language barriers, we provide support in multiple international languages in addition to English and Hindi.
Applicants may receive guidance during the application process via email or phone from our trained support team.
We offer several payment options (including credit/debit cards, internet/mobile banking, and PayPal), providing flexibility beyond the limited options available on the official portal.
Unlike the official portal, which may include additional transaction charges, we do not impose extra bank transaction fees on applicants.
